Can I exchange or return items I have ordered?
As stated in your contract, you can return goods with written confirmation (i.e. by letter; fax or e-mail) within 2-weeks without giving reason. Within this time-period we will exchange or take back unworn and unwashed products. When returning gifts, we will simply refund the value of the product.
Tips for a smooth conclusion to your complaint or return:
Please send any unwanted goods back to us and also make sure that you contact our service team with all the details.
Articles in this category
- Is there an express option for my delivery?
- Can I exchange or return items I have ordered?
- What can I expect from plot (Flex, Flock) and digital printing?
- What is the Spreadshirt Marketplace and what can I do there?
- What is the T-Shirt Designer and how can I make my own t-shirt there?
- What is a Spreadshop and how can I earn money with it?
- What are the advantages of having a premium account?
- What are the shipping costs?
- How fast will my order be processed and when will it be delivered?
- How are bulk orders handled?
