Can I change or cancel an order?
You are able to cancel a new order , as long as we have not started to process it.
If you would like to know if we have begun to process your order, simply go to your orders overview . You can cancel an order without difficulty, as long as the order is marked as new or waiting .
Changes to your order after we have started to process it are not possible, as the ordered items have already begun production. If you would like to edit or make a change to your order, cancel the respective order immediately, as long as the order is still marked as new or waiting . Then you can take your time edit the contents of your order and simply re-submit the order.
Articles in this category
- What bank information do I need for prepayment?
- Ordering Deadlines for Christmas 2009
- Is there an express option for my delivery?
- Can I change or cancel an order?
- Do I have to pay value-added tax on my order?
- What methods of payment are available and what is necessary with a money transfer?
- What are the shipping costs?
- How can I follow the status of my order after it has been sent out for delivery?
- How fast will my order be processed and when will it be delivered?
- How are bulk orders handled?
- Where do I find the security number on my credit card?
- What is the Assistant?
