We balance the accounts once a month by the 15th of the following month at the latest. Here, it doesn’t matter whether your have improved your balance by means of Shop sales, Marketplace sales or Volume Commission. Please note that it can take up to two weeks until your bank account gets credited.
When balancing the accounts, we have a minimum amount for eventual payments that depends on the currency you use. If your currency is the Euro, you need to accumulate a balance of at least €10 in credits. You can read the minimum amount of commission required for other currencies in this overview.
Store your bank account details under My Account > Account Settings > Financial Administration so that we can pay you your commission.
There are two payment options: SEPA credit transfer to a current German or European account or PayPal transfer. We can only transfer Euros and GBP by SEPA; using PayPal we can transfer any currency. If you have specified a PayPal account, we reserve the right to convert your commission at the Deutsche Bundesbank exchange rate and to pay in Euros.
Our Service Team provides e-mail and telephone support for all issues or questions about Spreadshirt.
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