Adding a design onto a sleeve

Hello everyone, i’m curious if anyone knows how to get a design onto the sleeve of an product. I have been trying for the past few hours but it is not working. I am using a AI file that is 12x12px so it should be fine. Anyone that can help, plz let me know bc I am going crazy over it haha.

Hi @OffStreets_Designs,

you can only upload vector files on sleeves, bit since you are using an ai file it should be fine. :thinking: Please send your request and the design id to partner@spreadshirt.net. I am sure my colleagues are able to help you with this.

Best regards,
Sandra