I was wondering how the auto translation works? Is it normal that it take several weeks to translate the title and meta data of a new design? I use another pod service with auto translation (www.werkaandemuur.nl) and the translation works immediately.
And what if I already add some translation ( ex in english) will the auto translation still work for the other languages?
This is the exact question I was going to ask 
On spreadshirt.fr I have NO translation available on any of the designs, old and newly added.
Ahoy @StefRingoot and @idjy,
no - this is not normal. We found an issue with the autotranslations for old designe and new designs as well. The founded bug was fixed but it will take a while until all affected designs will be translated.
Best Rico
Hi Rico, it seems that the problem is solved. The designs I uploaded the last weeks where all translated today.
Thanks and greetings from holland.
Ahoy all,
yeah - finally the colleagues found the bug and fixed it. Could you all please check if your designs got translated now? And in case not couuld you please provide me the corresponding designIDs so that we can have a deeper look?
Best Rico
My first batch was translated; the ones uploaded since July 1st are not.
Oldest first:
193899913
193952532
194006835
…and all my other designs up to the most recent:
194079562
Ahoi @idjy,
there is no issue with the autotranslation for the mentioned DesignIDs. Autotranslation will only be triggered after the full checking process is done. This can take up to 8 days.
Your design gets instantly published on your home-market but that doesnt mean that the design will also be instantly online on the other marketplaces.
This will only happen after checking process is completed.
So this is not a bug but the normal process.
Hi, I think I need some help.
My newest designs only show in Spreadshirt UK (my main marketplace) they do not translate for other european marketplaces.
Designs created since July 14 do not want to translate. Everything before that date is fine.
It’s been almost 4 weeks, I think it’s not normal. Please help
Ahoy @Reavercrest,
what is the DesignID of your Design? You could also send me the link to the product on the UK marketplace so I can check it.
Hey Rico, here they are, from oldest to newest
194444261
194489466
194542679
194546283
194579019
194748829
194782915
195053485
195053491
195193942
195194889
195195482
195196634
195250571
195251854
195252064
195277458
195325731
And 4 other/newest designs.
Name of the last translated design in my UK store - “1985 Vintage”
Ahoy @Reavercrest,
the colleagues are on it. As soon as I got an answer I will give you feedback.
Best Rico
Hi Rico,
None of the designs I have submitted (from the beginning of the month till now) via my account on the Dutch site have been translated. They all show up on the UK site (because I was told to submit the metadata in English so I did) but not on the Dutch site (or, presumably, anywhere else).
The IDs of the oldest are:
195186009, 195186397, 195186347, 195187245, 195188694, 195189144, 195189476, 195189317, 195324622 … and everything up to and including 195274085, 195527662, and 195659018.
Additionally, one of them – 195659354 – is stuck on pending. I’ve resubmitted it several times over several days (it worked for a couple of others which were stuck, including another one I finally uploaded successfully today) but nothing I do seems to work for this last stubborn one.
Please (find someone to) help…
Thanks!
I’ve got kind of the same issue. Some of my designs doesn’t show up at the .de domain and the switch for turning on translation is greyed out.
Design ID: 193431082